A Microsoft Service Provider has a license from Microsoft that allows them to host software services and applications from Microsoft for their customers. They can use dedicated tools to manage, provision, and support their customers’ subscriptions, and they bill the customer directly.
These providers handle provisioning, billing and support of Microsoft services for you. You get access to a widely used platform with advisors who provide the support and advice you need.
What a Microsoft Service Provider Offers
Many businesses need access to Microsoft applications for their daily operations. It is important that you can use them, that they are optimized, and that they run efficiently. They handle Microsoft compliance, high turnover, increased workloads, and other issues so that they don’t interfere in your business operations.
They offer many services, including the following:
1. Management of Applications
A Microsoft service provider will make sure that your Microsoft applications are optimized to prevent any issues that can impact your business operations.
They also monitor your services and perform health checks. They will proactively find issues and repair them for you so that your service isn’t interrupted.
Microsoft service providers have expertise in the functional and technical aspects of Microsoft applications. This is beneficial to you because you get the support you need.
4. Experts in the Industry
These providers are more than experts in Microsoft products; they are experts in the industry. They know how to help you get the services you need as your business grows or changes.
5. Customer Support
They offer customer support for any issues you may have. They often have many different channels where you can get support, and it is available 24 hours a day, seven days a week. This includes support for serious and less serious issues.
Microsoft has a number of different applications, and they are contained in three different Microsoft clouds. These include Dynamics 365, Microsoft 365, and Azure. Take a look at some of the services you can get.
1. Microsoft Dynamics 365 for Retail
This software helps retail stores develop a complete view of each customer. It is a suite of integrated software solutions that are data-driven. They can help you track and improve your customer experiences.
You can personalize the buyer experiences, and use their unified commerce platform. You also will be able to leverage AI to automate customer processes and gain insights into your brand with real-time data analysis and dashboards.
2. Microsoft Dynamics for Distribution
Another managed service is Microsoft Dynamics for distribution. They will make sure that you integrate and optimize your transportation, labor, warehouse, and distribution networks into information that flows and is focused on your customers. You can improve your customer service with transportation management.
In addition, you can optimize task management and improve your warehouse strategies, which lowers your costs and helps improve flexibility. You get a complete view of the customer with the Microsoft Dynamics CRM, and you can maximize your overall efficiency.
3. Microsoft 365
Microsoft 365 includes the Office apps, cloud services, and excellent security to allow you to be productive and collaborate anywhere. This gives you a digital workplace where you can share documents and information safely and securely. You can easily collaborate through chat, calls, videos, and meetings. You never have to worry about security as it has been created specifically for remote work.
4. Microsoft Power Platform
The Microsoft Power Platform uses four products from Microsoft. Power BI is used to analyze data from different sources, while Power Apps is used when you need to build powerful mobile apps for internal use.
It also includes Power Automate, which helps you design automated workflows. As a result, you can reduce tedious, manual tasks. Power Virtual Agents is a tool that helps you develop chatbots who can communicate with your customers. Your Microsoft Service provider can manage these tools for you.
Microsoft Azure is a cloud platform where you will find more than 200 products and cloud services. You can build and manage new applications here, and you get all of the tools you need. It can be a Platform as a Service (PaaS).
Azure relies on virtualization, and it exists in a collection of servers and networking hardware that run distributed applications. You never need to upgrade or maintain your hardware when you use this service because they do it for you.
Azure solutions offer the Azure Internet of Things (IoT), including assets, sensors, and connected devices. It allows you to use AI (artificial intelligence) to generate insights across your business. Their analytics can transform any data into amazing insights that help you make decisions more quickly and accurately, and you can develop apps and market them more quickly. A Microsoft service provider can help you migrate any existing workloads to the Azure platform.
6. Microsoft Mixed Reality Solutions
If you are looking for mixed reality solutions, you can get Microsoft managed services including Dynamics 365 Remote Guides. This allows you to deliver immersive step-by-step instructions to employees that help with training and learning.
Another tool is Dynamics 365 Remote Assist, which makes collaboration easy no matter where you are located. Dynamics 365 Product Visualize lets you show customers your products in their spaces by way of 3D models. These are all applications that you can use when you have a Microsoft service provider.
Microsoft offers many different tools that enhance your business and improve your functionality. They allow you to work more productively, collaboratively, and efficiently. You can deliver to your customers with detailed data insights and enhance the customer experience.
When you use a Microsoft service provider, you can scale the services you need, and they will offer you support while monitoring and maintaining any applications you use. It simplifies the process and allows you to make better choices for your business, and you can add services as you need them. This is a convenient and beneficial way to leverage the power of Microsoft applications with the support and services that are best for your company.