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Small business IT support

At Firewall Technical we know how important it is for a small business to have IT support when you need it the most. Small business IT support could be the difference between staying in business and losing everything you have ever worked for.

Our job as a small business technical support provider is to help you with a strategic assessment so you can choose the right products and services while following the best practices so your business can grow and focus on what matters to you.

We help small businesses in Ottawa with their managed IT services which can include everything from providing software support to performing security checks on your network.

If your company needs help with keeping your data secure, improving your network, hardware or software maintenance and support we can help.

As a customer, we aim to provide you with a proactive service, monitoring your system environment for problems before they occur, which will set you up for success.

Does your business need IT support?

All businesses are different but if you rely on technology solutions to run your business there is a good chance that your business needs IT support and services.

Small businesses are ever-changing so you will need a managed IT services provider that can grow with your business and adapt to you and your users needs. At Firewall Technical we have a wide range of clients who need different types of support and without our services, they wouldn’t be as efficient and in some cases wouldn’t be able to comply with the latest best practices.

If your company needs managed services but doesn’t have the budget or you don’t have the time to train an in house member of staff to provide tech support then outsourcing your business IT Support to a tech company like us is a good idea, when you outsource to us you can focus on the growth and success of your business rather than monitoring IT downtime.

Our managed IT services cost less than hiring a full-time employee while providing you with the support and services of an entire team.

Services for small business

As a small business, you may only need one service or you could need multiple. If you don’t know what services you need for your small business get in touch with us and one of our expert support consultants will be able to advise you.

For those of you who just want more information the services for small business that we provide include:

  • IT Consultancy.
  • Help desk support service.
  • Cloud computing.
  • Network set up and maintenance.
  • Cabling services.
  • Data backup and data security.
  • Desktop support.
  • Disaster recovery solutions.
  • Email solutions.
  • Microsoft exchange.
  • Microsoft Office 365 set up and support.
  • Cybersecurity solutions.
  • Network infrastructure.
  • And many more managed solutions.

Can IT support help my small business?

IT issues can cost a business thousands and cause unlimited amounts of frustration. If your Ottawa business is getting slowed down by your technology then we can help improve your infrastructure and provide your business with everything it needs to encourage growth.

Managed services can improve your business but only if you hire the right company for your small business. Our IT services for small businesses remove the frustration that you may get with other service providers and we provide your team with the service you would expect from a professional company that has many years of experience.

Our reliable services can provide your business with budget friendly technology support so your team can keep their productivity levels high so you can manage to reach your business goals with efficiency.

Get all the small business IT support for an affordable monthly payment.

We know that small businesses trying to grow don’t have huge budgets to assign to protecting their technology but outsourcing your tech support to a company such as us can save you money. If you were to put your own in house team together to maintain your infrastructure it could cost you hundreds of thousands as often one staff member isn’t going to be enough.

On top of that, your employees would need to be experts on everything concerning tech and in the real world this doesn’t happen too often and you need a team of experts.

Businesses often don’t realise that someone who knows cloud computing may not know how to best set up Office 365, or they may not be experts in email and so on. When you outsource your businesses technology services you get a whole team of people for less than one full-time member of staff.

Our clients choose us not only because of our expertise in the technology field but also the savings we can provide them with. All while having peace of mind that if their network, data, cloud infrastructure or they suffer from a security breach that we are there to help.

Business IT security support

Having help when your Word has stopped working can help your employees become more productive but with more serious events like a cyber security breach, our IT support will pay for itself. If your business doesn’t have adequate levels of security or your staff don’t know how to use your current technology in a safe way then your data is at risk.

Hackers can access and steal your data with various tools and malicious methods if your cyber security isn’t tight and they can also infect your computer systems and do whatever they like with your data or even worse your users data. The costs of an attack like this often are enough to close down a business.

If you need security consulting or any other type of consulting give us a call or contact us through email and you can speak to someone from our team who will be happy to help.

What are the costs of a managed service?

If you are currently budgeting for your companies technology services give us a call and we can give you an accurate quote.

No two businesses are alike and different industry-specific solutions are out there. You may need help setting up a cloud network or you may need help with selecting the right tech tools for your business. Other companies will have more or fewer devices than another and some companies may need help with setting up virus protection on a computer while others will need to protect their organizations servers and stop hackers from getting access to their users information.

All of the above will affect what you will need to budget for someone to manage your services and there are options that can save your business money. This could be paying a fee per device or a simple flat fee every month.

If you would like to be a client speak to one of our customer advisers today where we can run you through the best solution for your business problems today. Our advice will be impartial and we will give you everything you need to know so your business can run with efficiency and you will see us as a valued partner over time.

For a free consultation, contact us today so we can provide you with a strategic assessment that can fuel your growth.