When technology works as it should we often don’t realise how important it is to a small business. Only when problems occur do we see the role technology plays in the day to day running of a business.
If you own a business in Ottawa and you are not sure if you should budget for IT services and Support then keep on reading. In this post, we will take a look at 5 of the main reasons why you should budget for IT Services and Support.
IT services improve your capabilities.
As a small business, you may not have the budget to hire 10+ computer experts to run your business infrastructure. Most businesses don’t have the facilities for this and outsourcing your IT services and support to a company such as us is a great way to improve your capabilities.
For example. You may have someone at your current company that looks after your website. But you may need someone to:
- Set up your emails.
- Improve your network infrastructure.
- Set up a cloud server.
- Make sure your business doesn’t have any security vulnerabilities.
- Install the latest operating systems or maintain your computer system.
All of these services would require someone with a different skillset, so hiring multiple people to do this when you could outsource your IT services and support to one company such as us doesn’t make sense.
IT Support can save you money.
Not only can outsourcing your IT support and services save you money from a staffing point of view but it can also save you money if your business suffers any downtime. IT downtime can cost anywhere between $5000 per hour to over $500,000 for larger businesses.
Having a team in place if your network goes down will save you money. If you are an Ottawa business that relies on a computer network for the day to day running of your business, how much would revenue would you lose if your entire system was down for a few hours or even worse a few days?
Outsourcing your IT Support can grow your business.
As we mentioned earlier, hiring an in-house IT team is expensive. Would you rather hire 10 IT support staff or outsource your IT services and hire 9 other members of staff possibly sales or marketing staff.
Having an IT support team in place which you can budget for is going to allow you to invest in other areas of your business and it’s also going to put your focus back on your business objectives rather than worrying if your network has been compromised.
IT Support can keep you in business.
Ransomware and other malicious attacks can put you out of business quickly. With the average business going bankrupt within 6 months of an attack it’s very clear the importance of having someone to help when everything goes wrong.
Ransomware attacks can lock you out of your own data and they can charge thousands to get your data back. If you were locked out of your computer system today and had to pay between $500 and $100,000 to get your data back, what would that do to your business?
Being a victim of cybercrime is going to hurt any business, especially during the COVID-19 pandemic as small businesses are already hurting.
IT support can keep your data safe and in the event of a breach, it could save your business.
IT Services can provide you with advice 24/7
Are you finding it hard to install a file on your computer, or can’t access a certain website? IT Support can help.
Being able to fill in a support ticket and get a reply a few minutes later is going to minimise your businesses disruption and help keep your workers productive.
Does your Ottawa business need IT Support?
Yes, it does. There are many ways IT support and services can help your Ottawa business, if you would like to learn more on how we can help keep your business safe and help it grow please get in touch with us.
At Firewall Technical we will go through all of our IT services and support options so you can get the best service for your business needs. Contact us now for a free quote.