Your desktops and laptops are how your team actually gets work done. If they’re slow, insecure, or not properly maintained, that friction shows up everywhere — in lost time, frustrated employees, and security gaps you may not even know exist.

A desktop audit gives you a clear, honest picture of where things stand. No guesswork, no assumptions — just a documented view of what’s working, what needs attention, and what’s putting your business at risk.

What a Desktop Audit Evaluates

Our audit takes a close look at every desktop and laptop in your environment, covering:

Virus, spyware, and malware protection levels
Operating system security patches and update status
Software license compliance
Hardware performance
Software performance
Boot-time issues and slow startup
User permissions and access rights

This gives you a complete inventory of what’s outstanding — so you know exactly what needs to be addressed to keep your team working efficiently and your business protected.

Why This Matters

Most Ottawa businesses discover gaps they didn’t know existed once a proper audit is done — outdated security patches, software running without valid licenses, or permission settings that give employees more access than their role actually requires. None of these are obvious from day-to-day use, but each one represents real risk.

Beyond Desktops: Full Endpoint Coverage

Desktops and laptops are the most common starting point, but Firewall Technical’s audits cover the full range of devices your business depends on, including:

Laptops and desktops
Phones and tablets
Point-of-sale systems
Workstations and servers
NAS (network storage) systems
Backup systems
Cloud services
Remote access devices

Whatever mix of endpoint devices your business runs, we evaluate them as a complete environment — not in isolation.

What We Look At

Our evaluation covers the practical factors that determine whether your infrastructure is actually serving your team well:

Security — access control, malware and virus protection, and identification of vulnerabilities before they’re exploited.

Performance — how your hardware and software are actually performing day to day, not just whether they’re technically functioning.

Inventory and lifecycle planning — a clear picture of what you have, its age, and when replacement makes more sense than continued repair.

Capital ROI — honest guidance on where your IT spending is delivering value and where it isn’t.

Connectivity — cabling performance and wireless network quality, so the devices we’re auditing actually have the network performance to support them.

What You’ll Walk Away With

A documented inventory of outstanding items, prioritized by what matters most, so you have a clear roadmap rather than a vague sense that “something should probably be fixed.” This is the foundation for planning maintenance, budgeting for replacements, and closing security gaps before they become incidents.

Why Ottawa Businesses Choose Firewall Technical

We look at the whole picture. A desktop audit from Firewall Technical doesn’t stop at “is the antivirus installed.” We evaluate security, performance, licensing, and connectivity together — because these factors affect each other.

We’re practical, not just technical. Our findings come with clear next steps, not just a list of problems. You’ll know what to prioritize and why.

We’re local. When it’s time to act on the findings — repairs, upgrades, or security fixes — we’re an Ottawa-based team ready to help, not a remote audit service that hands you a report and disappears.

Get Started

If you’re not confident your desktop environment is secure, properly licensed, and performing the way it should, a desktop audit is the right place to start.

Call 613-288-5805 for a free consultation, or email support@firewalltechnical.com to schedule your audit.