Your servers are a vital component of your service delivery capability. Firewall Technical is able to provide you with cost-effective Emergency Response and Restoration to make sure you get back up and running in the most effective manner possible.
Service Level Agreements (SLA)
We will work with you to understand your production environment and craft a service level agreement (SLA), and associated response protocols. Such protocols will fulfill the need for continuous availability and timely restoration of services in the event of an interruption or outage.
In Crafting an SLA We Will Evaluate Your Needs For
- Monitoring
- Backup & Backup Verification
- Emergency Management Framework
- ERD (Emergency Recovery Disc)