For Immediate IT Support 613-288-5805 or email us
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In Service For IT Support

Ottawa IT Services & IT Support

Firewall Technical provides Managed IT Services & IT support in Ottawa for Canadian businesses that need to deploy, maintain, improve the network infrastructure, servers, desktop computers, and mobile devices.

Managed IT Services are critical to the productivity and profitability of your business. Firewall Technical provides proactive, detail-oriented managed IT Services in Ottawa to make sure you and your staff always have the IT support you need.

What To Expect from Firewall Technical

As the leading provider of managed IT services in Ottawa, you can expect us to be there when you need us the most. Our IT services provide:

  • Exceptionally attentive customer service
  • Attention to detail
  • A highly skilled team
  • No contracts
  • Hourly or flat fee billing options
  • Happy users & lower costs
ottawa it services

Managed IT Services and Support in Ottawa

We offer managed IT services for desktop, server, firewall, anti-spam and other devices.

Unlike other managed services providers, we don't lock you into long term contracts and understand that as your business grows your needs will also change. Firewall Technical offers hourly billing or flat-fee services that help you with a predictable monthly budget for any or all of your IT infrastructure.
ottawa it support


A complete array of virtualization services including full, partial, para and hardware assisted.

We can customise our virtual servers to your individual needs so if you would like to discuss our virtualization services for your Ottawa business get in touch for more information.
ottawa cloud services

Cloud Services

A full array of cloud services, including cloud based email, storage, back-ups, virtual servers and data hosting.
ottawa it security

IT Security

Firewall Technical provides IT security services for Ottawa based companies. We protect your entire infrastructure, from the network edge, to servers and desktops.

Your Ottawa IT Support and Services company

Firewall Technical proudly serves Ottawa and it's surrounding areas, including Nepean, Kanata, Gloucester, Goulbourn. We have helped many Ottawa companies improve their infrastructure making them more productive and profitable. If you would like to see what we can do for your business get in touch with us. Our staff are friendly, experts in their field and can explain our services in more detail.

Firewall Technical offers the finest IT products from Dell, Microsoft, Lenovo, Cisco, HP and others. We support your full technology infrastructure, including servers, networks, desktops, security, firewalls, Microsoft Exchange (and other email services), mobile devices, and Microsoft Small Business Server.

To cut down on your managed services costs and keep your bills predictable Firewall Technical provides both pay as you go or managed IT billing options.

Contact Our Ottawa IT Services & IT Support Team

For immediate IT support in Ottawa call 613-288-5805. You can also contact our Ottawa tech support team for a no charge consultation. You can also keep up to date with our tech support blog.


What is impressive about your work has been your extensive knowledge of Windows and many things not Windows!

Manager company

I would like to say Thank you for the great support you have provided us.


I’ve had some very positive interaction with Firewall. They do everything they can to help, are pit bulls till the job is done. It’s like night and day from our previous support team.


I really appreciate the detailed explanations to our questions, and explanations of work done.

What is managed IT Support?

Managed IT support and services refers to businesses outsourcing their IT to a third party such as Firewall Technical to assume the responsibility for the maintenance and development of the companies IT services. Companies in Ottawa may need help with a variety of IT services such as upgrading their legacy system or getting their system inline with the latest data compliance.

Some businesses may build a team of experts in house to deal with technical issues, but this can be out of reach for most businesses so they turn to a managed service provider or MSP for short.

An MSP can provide your business with the experts it needs to look after your network for a fraction of the price, leaving you to concentrate on growing your business while having peace of mind that if something goes wrong with your computer system, a team of experts are a call away.

Benefits of Managed IT Support

Business owners can see a wide range of benefits when outsourcing their IT support to someone like us. Business owners in Ottawa tell us that we help them:

Cut down on costs

As covered above, creating your own in house support team is expensive. Hiring an MSP on the other hand is a fraction of the cost and it gives you access to a team of experts.

Provide expert service

If you were to hire someone to help with server configuration, the chances are that is the only area of technology that they are an expert in. If all you do is set up servers that may be fine, but most businesses will need help with computer maintenance, email set up, firewall protection and so much more. If you were to pay a person to handle each of those services you would need multiple employees. This of course is expensive and not viable for some small businesses.

Firewall Technical has a team of experts that can help with all of your support needs including, consulting, networking, security, data backup, Microsoft Exchange services, and other data management and solutions.

Allow you to focus on your business

IT problems are a headache to all businesses, if you find yourself thinking more of the problems your IT system is causing than the business goals you need our support. To some businesses using Microsoft products can be a challenge and to others, they may need help with cloud computing or security services. All businesses will have different IT problems and we have the technology solutions to help you get back to focusing on your business goals.

Does my Ottawa Business need support services?

Without talking to one of our technical consultants it's difficult to know if your business needs any extra help, however its important to know that on average 60% of businesses go out of business within 6 months of having a cyber attack.

Do you have a secure network? Do you have a data backup protocol? Do you use cloud networks or have hosting that has the best security protocols in place? Even if you do have these services in place you may be running older technology that's creating a bottleneck in your system slowing down your companies productivity.

At Firewall Technical we offer on-site consulting to all Ottawa businesses to make sure you get the best network, computer system, backup protocols and so much more to not only protect your business from malicious intent but to help your business run as smooth as possible so you can concentrate on the things most important to your business.

Get in touch with us.

If your company is located in Ottawa Canada and you need help with your IT solutions and services get in touch with our team and we will help you find the service to take your company to the next level. You can get in touch by calling us on 613-288-5805 or contact us here.