What is managed IT Support?
Managed IT support and services refers to businesses outsourcing their IT to a third party such as Firewall Technical to assume the responsibility for the maintenance and development of the companies IT services. Companies in Ottawa may need help with a variety of IT services such as upgrading their legacy system or getting their system inline with the latest data compliance.
Some businesses may build a team of experts in house to deal with technical issues, but this can be out of reach for most businesses so they turn to a managed service provider or MSP for short.
An MSP can provide your business with the experts it needs to look after your network for a fraction of the price, leaving you to concentrate on growing your business while having peace of mind that if something goes wrong with your computer system, a team of experts are a call away.
Benefits of Managed IT Support
Business owners can see a wide range of benefits when outsourcing their IT support to someone like us. Business owners in Ottawa tell us that we help them:
Cut down on costs
As covered above, creating your own in house support team is expensive. Hiring an MSP on the other hand is a fraction of the cost and it gives you access to a team of experts.
Provide expert service
If you were to hire someone to help with server configuration, the chances are that is the only area of technology that they are an expert in. If all you do is set up servers that may be fine, but most businesses will need help with computer maintenance, email set up, firewall protection and so much more. If you were to pay a person to handle each of those services you would need multiple employees. This of course is expensive and not viable for some small businesses.
Firewall Technical has a team of experts that can help with all of your support needs including, consulting, networking, security, data backup, Microsoft Exchange services, and other data management and solutions.
Allow you to focus on your business
IT problems are a headache to all businesses, if you find yourself thinking more of the problems your IT system is causing than the business goals you need our support. To some businesses using Microsoft products can be a challenge and to others, they may need help with cloud computing or security services. All businesses will have different IT problems and we have the technology solutions to help you get back to focusing on your business goals.
Does my Ottawa Business need support services?
Without talking to one of our technical consultants it's difficult to know if your business needs any extra help, however its important to know that on average 60% of businesses go out of business within 6 months of having a cyber attack.
Do you have a secure network? Do you have a data backup protocol? Do you use cloud networks or have hosting that has the best security protocols in place? Even if you do have these services in place you may be running older technology that's creating a bottleneck in your system slowing down your companies productivity.
At Firewall Technical we offer on-site consulting to all Ottawa businesses to make sure you get the best network, computer system, backup protocols and so much more to not only protect your business from malicious intent but to help your business run as smooth as possible so you can concentrate on the things most important to your business.
Get in touch with us.
If your company is located in Ottawa Canada and you need help with your IT solutions and services get in touch with our team and we will help you find the service to take your company to the next level. You can get in touch by calling us on 613-288-5805 or contact us here.